This printer also supports custom size paper. The output tray supports paper, photo paper, and envelopes. The input tray supports paper types such as transparencies, envelopes, photo paper, and cards. The input tray capacity of the printer for paper type is up to 80 sheets, and output tray capacity is up to 40 sheets. But, it does not work with USB flash drives. It works with memory cards such as Secure Digital and Memory Stick Duo. It supports many file types, i.e., PDF, JPEG, TIFF, PNG, and BMP. The printer optical resolution stands at 1200 dpi, hardware resolution stands at 1200X2400 dpi, and enhanced resolution stands at 2400 dpi. The printing language of this device is PC元 GUI and printing method is drop-on-demand thermal inkjet.
The Mac versions supported by the printer are Mac OS X v10.6, 10.7, 10.8 Mountain Lion, 10.9 Mavericks, 10.10 Yosemite and 10.11 El Captain.
Please let me know if these steps fix your scanning issue.Video can’t be loaded because JavaScript is disabled: How to download and installHP Photosmart 5520 driver Windows 10, 8 1, 8, 7, Vista, XP () Should the new User Account work fine than this proves that something is wrong with your current User Account on your Mac Operating System. Once the reinstall is complete please try to scan again.
Once the new User Account is created, log into the new account and install your printer. I'm going to have you create a new User Account and install the printer on there to see if scanning works fine.Ĭreate a new user account- please ensure that the new User Account is an Administrator Account. This may all stem from a corruption on your Mac OS User Account, especially since you don't have all the options you should have under the 'Library' folder and only see 'Application Support'. If scanning still fails after this please proceed to the next step. Generally, in order to upgrade to Mac OS X 10.10 you need to go to the Apps Store, and I am not having you do this. Can I have you go to the Apple Updates and if there are updates available allow them all to run, except the Mac OS X 10.10 update should it show as an available option. I know in the prior post you did not want to run this step as you do not want to upgrade to Mac OS X 10.10 at this time. Please try to following steps:Ĭan I have you run a test copy from your HP Photosmart 5520 e-All-in-One Printer to ensure that the hardware mechanism for scanning is functioning. I'm sorry to hear that the scan options failed to work for you. Let me know if these steps resolve your issue.
Step 4: Reinstall your Software and Drivers: